Multi-User Pack-Cockpit
Q3 2026Picker-view for warehouse staff: only see orders to pack, mark them done, ship label appears. Multi-user-ready.
Features
Every feature. Every plan.
PackMate is a packing app without tier walls. LUCID compliance, AI via Claude or ChatGPT, DHL business labels, Multi-Package-Split, REST API and 3D animation ship in every plan — including Free. The only thing that grows with the price is your order volume and how long we keep history.
All features in every planDHL business + LUCID + AI from day oneRoughly 4× cheaper per order than Boxify
What's included
We don't hide features behind tier walls.
Tier walls create distrust — you upgrade and find out you still don't get what you needed. PackMate goes the other way: every plan ships every feature. Pay for what your shop actually does, not for permission to use the tool.
The only Custom-only feature is the real-time carrier API (UPS / FedEx / USPS) — that needs provider contracts and tight latency budgets, not a marketing decision.
LUCID CSV export
AI via Claude / MCP
DHL business labels
Multi-Package-Split
REST API + Webhooks
Advanced Analytics
Feature groups
Seven feature groups, all in every plan
Calculation, shipping, compliance, analytics, AI, workflow, security — pick the cap that fits your shop's volume, the rest is the same.
Calculation & 3D
The packing engine: a 3D bin-packing algorithm with gravity, weight limits and orientation rules — plus a viewer your warehouse staff can actually understand.
1-box pack calculation
Tries every box in your inventory and picks the smallest one where everything fits, respecting weight and fragile constraints.
Multi-Package-Split
When one box won't do, PackMate compares 1× XL vs. 2× M vs. L+S using your shipping rates and picks the cheapest combination.
Full 3D viewer
Rotate, zoom, inspect. Your warehouse team sees exactly how items fit before they touch a roll of tape.
3D animation (step-by-step + explosion)
Step through the pack order or explode the box to see every item's position. Great for training and dispute resolution.
Box recommendation with reasoning
Not just "box L" — PackMate explains why this box won, what the alternatives cost, and how much you saved per order.
Shipping & Tariffs
DHL business labels for every shop — even Free. System tariffs for DHL, DPD and GLS pre-loaded. Bring your own carriers, your own rates, your own staging workflow.
DHL Geschäftskunden API
Use your own DHL business account to print labels directly from PackMate. Available on every plan, including Free — there's no other Shopify pack app that does this.
System tariffs (DHL / DPD / GLS)
Pre-loaded German carrier rates, refreshed quarterly. First pack calculation in the same session you install.
Custom carrier rates
Carrier-agnostic rate table. Add UPS, FedEx, USPS or your contract rates with dimensions, weight and price columns.
Label generation
Box and weight come from the latest pack plan — no copy-pasting dimensions into a separate tool.
Pack-staging workflow
Mark orders as staged → packed → shipped. Picker-friendly UI, audit-friendly history.
LUCID & Compliance
If you sell into Germany, LUCID isn't optional — it's the law. PackMate captures box and fill material on every pack so the annual Mengenmeldung is a copy-paste, not a five-hour spreadsheet weekend.
Material tracking per order
Every pack records box material and fill material in grams. Aggregated automatically by category — no manual tagging.
LUCID CSV export
One click → CSV in the official LUCID format. Available on every plan, including Free. Five minutes instead of five hours.
Year-summary export
Full annual report in LUCID format with one click. Audit-ready, every plan.
All 7 LUCID categories
PPK, plastic, aluminium, steel, glass, composite, other — mapped automatically to the right LUCID code.
DE-shop education wizard
Coming: a guided onboarding for German shops that explains LUCID, registration and dual systems — without scaring anyone.
Analytics & Insights
Real shipping savings, material trends and forecasting — not vanity metrics. Standard and advanced analytics ship in every plan.
Standard analytics dashboard
Daily savings vs. baseline, fill-material consumption, top products by packed volume. 30- and 90-day windows.
Advanced analytics
Forecasting based on your trend, material-cost projections, LUCID year-summary export — all in every plan.
Pack history
Free 7 days, Basic 90 days, Pro 1 year, Business 3 years (audit-grade). Custom: as long as you want.
Savings calculator
Tracks every pack against the baseline shipping cost — see exactly how much PackMate is saving per order.
AI & Integration
Connect Claude.ai, Claude Desktop, ChatGPT or any MCP-compatible assistant directly to your pack station. You bring your AI subscription — we don't host inference, so no extra AI costs from us.
AI-MCP server
Model Context Protocol server, in every plan including Free. Plugs into any MCP-compatible assistant.
4 frontends supported
Claude.ai (remote MCP), Claude Desktop (stdio), ChatGPT (Custom GPT via OpenAPI), or direct REST.
16 base tools
list_orders, get_pack_plan, calculate_pack_plan, create_dhl_label, get_lucid_report, and more — full schema in /docs.
REST API + Webhooks
Full REST surface for ERP integrations. Webhooks for products.update, app.uninstalled and the GDPR triplet.
OpenAPI 3.1 spec
Live spec at /docs. Generate clients, build integrations, or feed it into ChatGPT as a Custom GPT in 30 seconds.
Workflow & Operations
Bulk operations, staging, packing slips, unlimited box management — the operational glue that turns an algorithm into a daily tool.
Pack-staging workflow
3-status flow (staged / packed / shipped) with bulk transitions. Multi-user-ready, audit-friendly.
Bulk-Reconciliation
Hit your cap mid-month? Upgrade and bulk-reconcile cap-hit orders in one go — no order left behind.
Packing slip PDF
Generate packing slips with your own logo, footer and text. Custom branding ships in every plan.
Unlimited box management
Add as many box sizes as you want. Templates for common DHL/DPD sizes pre-loaded.
Fill-material catalog
Track every fill material with weight and material category. Feeds into LUCID exports automatically.
Security & GDPR
EU hosting, encryption at rest, GDPR webhooks, data retention by tier — the boring-but-critical layer your legal team will ask about.
EU hosting (Hetzner Frankfurt)
PostgreSQL in Frankfurt am Main. ISO-certified data centre, EU-only data flow.
Encryption at rest + in transit
TLS 1.3 in transit, encrypted disks at rest. API keys hashed with SHA-256, session tokens via JWT.
GDPR webhooks
customers.redact, customers.data_request, shop.redact, app.uninstalled — required by Shopify, fully implemented.
30-day data retention
All shop data deleted within 30 days of uninstall. DPA available on request for B2B customers.
OAuth + Session-Token + API-Key
Shopify OAuth for the admin app, session tokens for embedded routes, API keys with rotation for REST/MCP.
Volume, not features
You grow, we grow with you.
Pick the plan that matches your monthly order volume. The features are identical — only the cap and history retention change.
Free20orders / month
$0
Basic250orders / month
$9/ month
Most popularPro1.000orders / month
$29/ month
Business2.500orders / month
$59/ month
Custom∞orders / month
—
20 → 250 (12.5×) → 1,000 (4×) → 2,500 (2.5×) → Custom. Smooth volume staircase, no feature cliffs.
Coming next
What's on the roadmap
We ship publicly. Here's what's queued up after launch — every item lands on every plan when it ships, except where physics says otherwise.
Extended Mode
Q3 2026Power-user tuning: fill-material density per material, hand-tuned constraints, special-case rules.
Storefront Cart-Block
Q4 2026Show packing cost in the cart and at checkout. Adds shipping savings as a buyer-visible value.
Real-time Carrier API
Custom plansLive UPS / FedEx / USPS rates with sub-second latency. Custom-only — needs provider contracts and SLAs.
Roadmap items are intent, not promises. We ship what we test.
Try every feature. 20 orders free.
The Free plan ships every feature. Install in 30 seconds, run 20 orders, decide if PackMate fits your shop. No card, no obligation.
Direct line to the founder. Reply within 1–2 business days.